THE NEW TATKAL SCHEME OF RAILWAYS

• Tatkal booking opens at  10 AM on One days in advance  actual date of journey excluding date of journey w.e.f. of 10.07.2012(commercial circular no:43 of 2012). e.g. for train leaving on 6^th, Tatkal Booking will Commence at 10 AM on 5^th.

• No duplicate Tatkal tickets shall be issued. Duplicate Tatkal tickets shall be issued only in exceptional cases on payment of full fare including Tatkal charges.

• Tatkal tickets shall be issued only on production of one of the eight prescribed proofs of identity ((i)Voter Photo identity card issued by Election Commission of India, (ii)Passport, (iii)PAN card issued by Income Tax Department, (iv)Driving license by RTO, (V)Photo Identity card issued by Central/State Government, (vi)Student identity card issued by recognized school/College for their students, (vii)Nationalised Bank pass book with photograph and (viii)Credit cards issued by banks with laminated photograph) as per procedure explained below:-

a. For this purpose, a self attested photo copy of the proof of identity of anyone passenger shall be attached to the requisition slip.

b. The details of the identity proof shall be captured by the system and indicated on the reserved tickets as well on the reservation chart.

c. It will not be mandatory for the passenger(s) to go to the counter to book the Tatkal ticket, however, the proof will have to be sent in the
aforementioned manner.

d. During the journey, the passenger, whose identity card number has been indicated on the ticket, will have to produce original proof of identity indicated on the ticket, failing which all the passengers booked on the ticket shall be treated as traveling without ticket and charged accordingly. Indication will come on the ticket regarding carrying the same original proof of identity during the journey, as indicated on the ticket.

e. If the passenger whose identity card number is indicated on the ticket is not traveling, all other passengers booked on that ticket, if found
traveling in train, will be treated as traveling without ticket and charged accordingly.

• Agents / RTSAs shall be restricted from the booking Tatkal tickets at thecounters between 1000 hours and 1200 hours. This restriction shall be
  enforced through frequent inspection at the counters. The agents both web service agents and web agents shall also be restricted from booking Tatkal tickets on the internet between 1000 hours and 1200 hours.
• Even for internet booking for Tatkal tickets, the passenger shall enter the identity proof type and number, which is to be used for travel. These details shall be printed on the ERS/indicated on the VRM/MRM as well as in the reservation chart.
• It will be possible to book a maximum of only four passengers per PNR forTatkal tickets.
• The web services agents of IRCTC will be permitted to book only one Tatkal ticket per train per day on the internet.
• The facility of change of name is not permitted on the bookings made under Tatkal scheme
• For the purpose of granting refunds & issuing TDRs for W/L, the time limit will be the same as applicable for refund of normal tickets.
• REFUNDS   - No refund will be granted on cancellation of confirmed Tatkal tickets/duplicate tatkal ticket except in case of circumstances mentioned in para 2 of instructions contained in Commercial Circular no. 53 of 2006 issued vide letter no. 2006/TGII/ 20/P/Tatkal, dated 30.06.2006.               However, full refund of fare and tatkal charges will be granted on the tickets booked under Tatkal scheme in the following circumstances :-
• If the train is delayed by more than 3 hours at the journey originating point of the passenger & not the boarding point if the passenger's journey originating point and boarding point are different.
• If the train is to run on a diverted route and passenger is not willing to travel.
• If the train is to run on diverted route and boarding station or the destination or both the stations are not on the diverted route.
• In case of non attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided  accommodation in the same class.
• If the party has been accommodated in lower class and does not want to travel. In case the party travels in lower class, the passenger will be given refund of difference of fare and also the difference of Tatkal charges, if any.

• The Tatkal Charges have been fixed as a percentage of fare at the rate of 10% of basic fare for second class and 30% of basic fare for all other classes subject to minimum and maximum as given in the table below.

Class of Travel	Minimum Tatkal Charges (in Rs.)	Maximum Tatkal Charges (in Rs.)
Second (sitting)	10.00	15.00
Sleeper	75.00	150.00
AC Chair Car	75.00	150.00
AC 3 Tier	200.00	300.00
AC 2 Tier	200.00	300.00
Executive	200.00	300.00

For more details please go through the below link:

http://indianrail.gov.in/tatkal_Scheme.html